Customer Success Manager (12month FTC) (Fully Remote)

Carsales; United States; Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Parental leave 24 weeks (primary)

Parental leave 4 weeks (secondary)

Job summary

Carsales, an online vehicle marketplace, is seeking a customer success professional to act as the main point of contact for dealers and drive tailored solutions. This role focuses on growth through subscription optimization and expanding product adoption.

The position offers a hybrid work model with flexible arrangements and inclusive parental leave benefits for primary and secondary caregivers.

Qualifications

• 1-3 years of experience in customer success or account management.
• Strong data and communication skills.

Responsibilities

• Act as the primary contact for dealers, offering proactive support and tailored solutions.
• Identify growth opportunities through subscription optimization and additional products.

Skills

Customer success

Account management

Data analysis

Communication

Job description

• Act as the primary contact for dealers, offering proactive support and tailored solutions.
• Identify growth opportunities through subscription optimization and additional products.

Qualifications:

• 1-3 years of experience in customer success or account management.
• Strong data and communication skills.
• Hybrid work model with flexible arrangements.
• 24 weeks paid parental leave for primary caregivers, 4 weeks for secondary caregivers.

Application Process:

• Must have full-time Australian working rights.
• Successful candidates will complete a National Police Record check.

Carsales is an online vehicle marketplace that makes buying and selling cars a great experience. They have a large, evolving team with a collaborative culture, recognized as a Best Workplace in Australia.