Customer Success Manager

LogoLife; United States; Remote; USD 75,000 - 140,000; Full time

Job summary

LogoLife is seeking a Customer Success Manager to guide families through the college admissions process. This role involves building relationships, creating custom strategies, and ensuring student success in a fully remote, mission-driven startup environment. Ideal candidates will have experience in admissions or counseling.

Benefits

Performance bonuses and growth opportunities

Work from anywhere

Qualifications

• 2–4 years in customer success, education, admissions, or related roles.
• Exceptional communication and relationship-building skills.
• Passion for education, student growth, and STEM.

Responsibilities

• Serve as the trusted guide for families from onboarding through key milestones.
• Help create and present customized college admissions strategies.
• Collaborate across internal teams to align on student goals and outcomes.

Skills

Communication

Relationship-Building

Problem-Solving

Organization

Proactivity

Job description

Customer Success Manager (College Admissions Background Preferred)

Location: Remote | Type: Full-Time

About Us

At LogoLife.org, we’re redefining the college counseling experience by helping students unlock their full potential and achieve their educational goals. Through personalized strategies, expert mentorship, and hands-on guidance, we empower the next generation of leaders, setting them up for success in an increasingly competitive admissions landscape.

We are a fast-growing, mission-driven startup that is scaling quickly. This is more than a job—it’s an opportunity to shape processes, directly impact student outcomes, and grow into a leadership position as we expand.

About the Role

We’re looking for a Customer Success Manager who understands the stakes of the college journey and knows how to guide families through it with clarity and confidence.

Ideal candidates have experience in college admissions, either as former admissions officers or college counselors/consultants.

You’ll be the key point of contact for families, ensuring every student is supported, on track, and inspired.

From onboarding to strategy meetings and progress updates, your role is equal parts relationship-builder, communicator, and problem-solver.

What You’ll Do

• Serve as the trusted guide for families from onboarding through key milestones
• Build strong, lasting relationships that reflect our hands-on, mission-first approach
• Help create and present customized college admissions strategies
• Proactively solve problems and address family concerns with empathy and clarity
• Collaborate across internal teams to align on student goals and outcomes

What We’re Looking For

• 2–4 years in customer success, education, admissions, or related roles
• Exceptional communication and relationship-building skills
• Highly organized, proactive, and solution-oriented
• Passion for education, student growth, and STEM
• Comfortable in a fast-moving startup environment

Preferred:

• Former college counselor, admissions officer, or admissions interviewer
• Experience guiding students through the college application process
• Familiarity with the concerns of high-achieving students and their families

Why Join Us

• Grow with us – this is a springboard into leadership as we scale
• Work from anywhere – fully remote team
• Your work matters – directly impact students’ futures
• Innovative, mission-driven team where your voice is heard
• Performance bonuses and growth opportunities

Apply Now

• Help us build the future of college counseling. Apply here or email [e-mail] with a short note or video sharing why this role excites you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

• Industries

  Education

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