Customer Success Manager

Ataccama; Prague (OK); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Job summary

Ataccama seeks a sharp, technically-minded Customer Success Manager to act as a trusted advisor for a dedicated portfolio of customers across the EMEA region and beyond, ensuring successful deployment, adoption, renewal, and expansion of Ataccama solutions.

You will partner with Sales, Product, Engineering, Professional Services, and Support to deliver outcomes that maximize data trust and customer value while driving long-term growth.

Qualifications

• Sharp, technically-minded Customer Success Manager sought to drive adoption, retention and revenue in enterprise environments.
• Strong commercial and technical acumen with ability to articulate value realization.

Responsibilities

• Deploy, adopt, renew, and expand customers' use of Ataccama solutions.
• Serve as trusted advisor and relationship leader; partner with Sales, Product, Engineering, Professional Services and Support to maximize customer value.
• Drive measurable outcomes and platform adoption across a dedicated portfolio in the EMEA region and beyond.

Job description

Ataccama is the agentic data trust company. Organizations worldwide rely on Ataccama ONE, the agentic data trust platform, to ensure data is accurate, accessible, and trusted for every decision and system. Powered by the ONE AI Agent, Ataccama ONE brings autonomy to data quality and governance, continuously monitoring, improving, and explaining the reliability of data across complex enterprise and multi-agent environments. At the core of the platform is Ataccama’s market-leading data quality, with modules built around it to unify data quality monitoring, catalog, lineage, observability, and reference data management, ensuring data is consistent and explainable. This quality-first foundation makes data the engine of trust, powering AI, analytics, and operations with confidence.

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Augmented Data Quality and positioned furthest in Completeness of Vision, Ataccama continues to set the standard for enterprise-grade data trust.

Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values:

• Challenging Fun
• ONE Team
• Customer Centric
• Candid and Caring
• Aim High

Ataccama is seeking a sharp, technically-minded Customer Success Manager to act as the dedicated, trusted advisor for a dedicated portfolio of customers across the EMEA region and beyond, ensuring they successfully deploy, adopt, renew, and expand their use of Ataccama solutions. You will serve as a trusted advisor and relationship leader, driving measurable value realization, broad platform adoption, customer loyalty, and advocacy while working cross-functionally on expansions.

In this role, you will develop a deep understanding of customer business and data management priorities and clearly articulate how Ataccama enables their success. You will partner closely with Sales, Product, Engineering, Professional Services, and Support to deliver outcomes that maximize data trust, customer value, and long-term growth. The role will involve engaging with customers in both high touch and tech touch capacities.

The ideal candidate brings strong commercial and technical acumen, a proven ability to drive adoption, retention, and revenue in complex enterprise environments, and a passion for process improvement and automation using AI where possible.