Customer Success Manager

Year Up United; Pleasant Hill (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Year Up United is seeking an Entry Level Customer Success Representative to join our team committed to bridging the opportunity divide for young adults. You will be a key part of delivering excellent service and support to students and business partners, ensuring every interaction reflects our mission and values.

The role emphasizes approachable guidance, proactive communication, and collaboration with a dynamic team in a supportive work environment that aims to make a meaningful impact on lives.

Qualifications

• Provide exceptional customer service and support to students and business partners.

Responsibilities

• Provide exceptional customer service, guidance, and support to both students and business partners.

Skills

Customer service

Communication

Teamwork

Job description

Year Up is seeking an Entry Level Customer Success Representative to join our passionate team dedicated to bridging the opportunity divide for young adults. In this role, you will be a fundamental part of our mission, ensuring that every student and partner experiences the best possible service and support. Your primary focus will be on providing exceptional customer service, guidance, and support to both our students and business partners. This role offers the opportunity to make a significant impact on people's lives while working in a dynamic and supportive environment.