Customer Success Manager

Year Up United; Pittsburgh (Allegheny County); On-site; USD 38,000 - 47,000; Full time

Job summary

Year Up United is seeking an Entry Level Customer Success Representative to join our team dedicated to bridging the opportunity divide for young adults. You will deliver exceptional service and support to students and business partners, ensuring a smooth experience from onboarding to ongoing engagement.

This role offers a meaningful chance to impact lives in a dynamic, supportive environment and to grow with a mission-driven organization.

Job description

Year Up is seeking an Entry Level Customer Success Representative to join our passionate team dedicated to bridging the opportunity divide for young adults. In this role, you will be a fundamental part of our mission, ensuring that every student and partner experiences the best possible service and support. Your primary focus will be on providing exceptional customer service, guidance, and support to both our students and business partners. This role offers the opportunity to make a significant impact on people's lives while working in a dynamic and supportive environment.