Customer Success Manager

Egreenservices; Medford (OR); On-site; USD 100,000 - 156,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

Commerce Plus Inc in Medford, Oregon is hiring a Customer Success Manager. The role focuses on reclaiming churned logos and steering accounts from interest to invoice within a fast-paced, entrepreneurial Medford-based operation.

You will design landing pages and conversion funnels, collaborate with sales and marketing to build trusted customer conversations, and mentor junior reps while managing a high-velocity pipeline. Expect mentorship and benefits as part of the package.

Qualifications

• Proven experience with HubSpot Service Hub and customer success tools.
• Strong listening and empathy skills for customer conversations.
• Comfort with a freelance cadence in Medford, OR-based operations.
• Interest or exposure to Oregon (OR) market dynamics.
• Ability to adapt to a fast-paced Sales/Marketing environment.

Responsibilities

• Turn churned logos into win-back targets with a plan.
• Design landing pages and funnels to convert traffic into customers.
• Plant Commerce Plus Inc in sales/marketing conversations buyers trust.
• Sell the roadmap, not just today’s features.
• Guide prospects from interest to invoice smoothly.
• Coach junior reps through negotiation and closing.

Skills

HubSpot Service Hub

Active listening

Freelance cadence

Oregon market know‑how

Pace adaptability

Job description

Revenue targets at Commerce Plus Inc are public, ambitious, and yours to own the moment you take this Customer Success Manager role. Trade 6 years of Interpersonal Skills for $100,000 - $156,000 and you also get sales marketing ownership and a Commerce Plus Inc crew that wants you to win.

Key Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Design landing pages and conversion funnels that turn traffic into customers
• Plant Commerce Plus Inc in the sales marketing conversations buyers already trust
• Sell the unpretentious roadmap, not just today's feature set
• Steer Commerce Plus Inc prospects from interest to invoice without friction
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Coach junior reps through their first employee-centric negotiation

What You'll Bring

• Proven HubSpot Service Hub judgment when the textbook answer doesn't fit
• The kind of listening that makes the other person feel heard
• Comfort with the freelance cadence of a Medford-based operation
• An OR sensibility, or genuine curiosity about this market
• Comfort with a Commerce Plus Inc pace that rarely sits still

Commerce Plus Inc keeps sales marketing systems running for clients who never think about them, which is the fiercely-supportive Medford, OR point. At Commerce Plus Inc we hire people we can trust with real decisions and then give them the room to make them.

We seal the offer with $100,000 - $156,000, mentorship, benefits, and flexibility, the four reasons OR talent picks Commerce Plus Inc first.

The Medford, OR office is bringing people on this season, and this is one of those roles.