Customer Success Manager

Monalee; Franklin (TN); Remote; USD 40,000; Full time

Job summary

An innovative company is seeking a motivated sales professional to join their team. This role involves conducting virtual consultations with potential customers to determine their solar and storage needs, while managing a full pipeline with project managers. You will be responsible for onboarding homeowners and meeting sales targets in a fully remote environment. With a focus on growth and innovation, this position offers the chance to make a significant impact in the solar industry. If you're goal-oriented and have a passion for renewable energy, this opportunity is perfect for you.

Benefits

Stock Options / Equity

Health, Dental and Vision Insurance

Flexible Schedule

Paid Time Off

Paid Training

Professional Development Programs

Qualifications

• Proven experience in a B2C sales role with a focus on solar solutions.
• Strong communication skills to explain technical concepts to non-technical audiences.

Responsibilities

• Conduct virtual consultations to assess customers' solar needs.
• Meet targets of onboarding at least 15 homeowners a month.

Skills

B2C Sales Experience

Strong Communication Skills

Goal-oriented Mindset

Solar Industry Knowledge

Tools

CRM Software

Job description

Solar Tariffs are doubling in 2025. Go solar before the price of solar increases in Q1 of 2025.

End Of Year Sale: Go solar in 2024 and save up to $5,500 on your system.

• Solar Only System: $1,000 OFF (5.2 kW+)
• Solar + Battery: $3,000 OFF (Franklin/Schneider batteries)

Responsibilities:

• Conduct virtual consultations with potential customers to determine their solar & storage needs and provide solutions.
• Able to handle 5+ pre-booked appointments per day.
• Meet targets of onboarding/signing up at least 15 homeowners a month.
• Manage a full pipeline & CRM with our dedicated project managers.
• Provide updates and reports to management.

About You:

• Proven experience in a B2C sales role.
• Strong communication skills with the ability to articulate technical concepts to non-technical audiences.
• Goal-oriented mindset with a track record of meeting and exceeding targets.
• Solar experience is required.

The Perks:

• Stock Options / Equity in an early stage, high growth company.
• Peak mental performance programs and professional development.
• Health, Dental and Vision insurance.
• Flexible schedule – fully remote.
• Paid time off.
• Paid training.
• This is a salary + bonus position. Salary is $40,000. Our average Account Executive earns $100,000/year with top performers earning $150,000 – $200,000. This, of course, is not guaranteed and is based on individual performance.

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Our Values

At Monalee, our core values shape our day-to-day interactions, guide us when hiring new ‘Monaleets,’ and support us in cultivating a strong and impactful team.

Break the mold

We aren’t afraid to challenge the status quo and are constantly innovating and improving. We ask ourselves, ‘why not go left’ when everyone else is going right?

Move fast

Speed matters. We move fast, iterate fast, and are accessible to our customers, installation partners, service providers, and each other. It’s our biggest advantage.

Be resourceful

We choose to stay nimble and creative rather than throwing money or more people at problems. We take a lean startup approach and do a lot with a little.

Stay humble

We are confident in our strengths and successes but never brag or boast. We share in our ‘wins,’ celebrate milestones as a team, and always give credit where it’s due.

Keep it light

We take our work seriously but never forget to have fun, because we love what we do and who we get to do it with. Crack a joke, smile, be spontaneous, or all of the above.

Our Employees Love Working Here: We’re proud to maintain an exceptional 4.9-star rating on Glassdoor.