Client Coordinator (29676)

ExamWorks; Rockford (IL); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading company in healthcare as a Client Coordinator, where you will work remotely and support clients and healthcare professionals. This role involves handling inquiries, data processing, and clerical duties in a fast-paced environment, making a positive impact in healthcare delivery. With competitive benefits and growth opportunities, this is an excellent chance for those seeking a dynamic work setting.

Benefits

Competitive benefits

Paid time off

401k plan

Qualifications

• At least one year of clerical experience or equivalent education and experience.
• Ability to work independently and collaboratively.
• Experience in a high-volume contact center is preferred.

Responsibilities

• Respond promptly to inquiries regarding questions, report status, and concerns.
• Use systems and databases for data entry and retrieval.
• Perform clerical duties such as typing, emailing, and proofreading.

Skills

Proficiency with computers

Flexibility

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Client Coordinator (29676) role at ExamWorks.

Description

Are you looking for a role where you can work from the comfort of your home? If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

The Client Coordinator position with ExamWorks is a great opportunity for talented candidates who are enthusiastic about making a difference in healthcare. Candidates from diverse backgrounds such as customer service, call centers, sales support, clerical, administrative, and reception are encouraged to apply.

You will service inquiries from clients, physicians, nurses, or their representatives. This involves data processing tasks like data entry, tracking, documentation, and filing.

This is a 100% remote role. The schedule is Monday through Friday, 10:30am-7:00pm CT, with 1-2 weekends per month and 3-4 holidays annually. Training occurs from 9:00am-5:30pm CT, after which you will transition to the regular schedule.

Responsibilities include:

• Respond promptly to inquiries regarding questions, report status, concerns, or information requests.
• Use systems and databases for data entry and retrieval.
• Coordinate with the QA department regarding workflow and report status.
• File and archive cases.
• Verify client information and document guidelines in the system.
• Work independently and collaboratively to ensure timely case handling.
• Direct calls to appropriate departments.
• Perform clerical duties such as typing, emailing, and proofreading.
• Assist with customer complaints and quality assurance issues.
• Notify management of report issues or concerns.
• Follow safety and legal regulations.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• At least one year of clerical experience or equivalent education and experience.
• Proficiency with computers, fax, copier, scanner, and phone systems.
• Knowledge of Microsoft Office and internet applications.
• Ability to adapt to a high-volume contact center environment.
• Flexibility in a fast-paced environment.

If you want to join an employee-first company with great benefits and growth opportunities, apply now!

About ExamWorks

ExamWorks provides healthcare services including independent medical exams, peer reviews, bill reviews, and more. Our clients include insurance carriers, law firms, and government agencies.

We offer a fast-paced team environment with competitive benefits, paid time off, and a 401k plan.

ExamWorks is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or other protected categories.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Insurance