Customer Success Job Training Program

Year Up United; McKees Rocks (Allegheny County); On-site; USD 47,700 - 58,300; Full time

Benefits offered by this job

Educational stipend

Career coaching

Internship opportunities

Job summary

Year Up United provides a one-year or less intensive job training program aimed at young adults in Allegheny County, McKees Rocks. Participants receive in-classroom skill development, access to internships, and personalized coaching. The program focuses on the Customer Experience pathway, providing technical and professional training alongside real-world experience.

Graduates are positioned for career growth in various roles such as Financial Advisor and Sales Specialist, with 72% finding employment or further education shortly after graduating. An educational stipend of $525 per week is offered during the internship phase.

Qualifications

• You must have a high school diploma or GED.
• You should be eligible to work in the U.S.
• Availability Monday-Friday during the program is necessary.

Responsibilities

• Gain product and service knowledge.
• Learn interviewing and networking skills.
• Receive support to launch your career.

Skills

Customer-centric mindset

Comprehensive finance training

Professional business skills

Networking skills

Resume building

Education

High school graduate or GED

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and is looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?

You can apply to Year Up United if you are:

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday-Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor's degree
• You may be required to answer additional screening questions when applying

What will you gain?

Product and service knowledge, a customer‑centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career.

During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty‑three thousand dollars per year.

Location/Region: Mc Kees Rocks, PA (15136)