Customer Success Job Training Program

Year Up United; Bethel Park (Allegheny County); On-site; USD 47,700 - 58,300; Full time

Benefits offered by this job

Educational stipend of $525 per week

Access to internships

Personalized coaching and mentorship

Job summary

Year Up United is offering a one-year job training program focused on Customer Experience, providing individuals with skill development, internships, and support. Participants engage in training tailored for roles such as Financial Advisory and Sales Specialist, leading to an internship at BNY Mellon.

Graduates report high employment rates, and participants earn a weekly stipend of $525 during their internship. This program is ideal for motivated high school graduates seeking to launch their careers in customer service.

Qualifications

• Must be a high school graduate or GED recipient.
• Eligible to work in the U.S.
• Available Monday-Friday throughout the program.

Responsibilities

• Receive training in Banking or Customer Success.
• Participate in an internship at BNY Mellon.
• Gain product and service knowledge in customer service.

Skills

Customer-centric mindset

Technical skills

Professional communication

Education

High school diploma or GED

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible? You can apply to Year Up United if you are:

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday‑Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor's degree
• You may be required to answer additional screening questions when applying

What will you gain? Product and service knowledge, a customer‑centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

• Financial Advisory
• Sales Specialist
• Product Support
• Sales Operations and Analytics
• Patient Services

Get the skills and opportunity you need to launch your professional career.

72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty‑three thousand dollars per year.

Location/Region: Bethel Park, PA (15102)