Entry Level Customer Success Opportunity

Year Up United; McKees Rocks (Allegheny County); On-site; USD 24,750 - 30,250; Full time

Benefits offered by this job

Educational stipend of $525 per week

Access to internships

Personalized coaching and mentorship

Job summary

Year Up United in McKees Rocks, PA, offers an intensive job training program designed for young adults. This program focuses on Customer Experience, providing technical and professional training, as well as access to internships and job placement support.

Participants will gain essential customer service, finance training, and business communication skills, along with a weekly educational stipend of $525 during their internship phase. Applicants must be high school graduates or GED recipients.

Qualifications

• High school graduate or GED recipient required.
• Motivated to learn technical and professional skills.
• Available Monday-Friday throughout the program.

Responsibilities

• Gain product and service knowledge.
• Build customer-centric mindset and interviewing skills.
• Receive continuous guidance for career launch.

Skills

Technical skills

Professional communication

Customer service

Sales skills

Education

High school diploma or GED

Job description

Overview

Year Up United Mc Kees Rocks, PA (15136)

Last week to apply

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Eligibility

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday-Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor's degree
• You may be required to answer additional screening questions when applying

What will you gain

Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

• Career growth paths include:
• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Location

Mc Kees Rocks, PA (15136)