Customer Success Job Training Program

Year Up United; Gibsonia (Allegheny County); On-site; Full time

Job description

Program Overview

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

Customer Experience Pathway

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Eligibility

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday-Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor's degree
• You may be required to answer additional screening questions when applying

Benefits

What will you gain?

• Product and service knowledge, a customer‑centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career.
• During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career Growth Paths

• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Success Data

Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.