Customer Success Intern — Experience Center Showcases (Hybrid)

SmartRecruiters, Inc.; Chicago (IL); Hybrid; USD 26,000 - 55,000; Full time

Job summary

SAP is seeking a SAP Customer Success iXp Intern for the SAP Experience Center Showcase Support in Chicago, IL. This full-time internship offers a structured, 40-hour work week with hybrid onsite work and a November/December 2026 start through November 2027.

You will assist with customized customer tours, event logistics, AI-driven content, and post-event analytics, collaborating across global teams while building AI and business fundamentals.

Qualifications

• Currently enrolled or recent graduate from an academic program (Preferred Focus Areas: Computer Science, Engineering, Business Administration, or related field)
• Proficient in Microsoft 365 tools (PowerPoint, Word, Excel); comfortable with AI-assisted content creation
• Strong effective communication and interpersonal skills; able to work in global, cross-functional environments
• Curiosity in agentic AI, context engineering, and AI data analytics; fast learner with a drive to understand how things work
• Demonstrated interest or experience in event planning and project management; thrives in dynamic environments with grace under pressure

Responsibilities

• Prepare and execute customized customer tours, including space setup, content customization, and broadcasting support
• Coordinate logistics for onsite, virtual, and hybrid customer and partner events with close attention to detail
• Curate AI-driven content for customer showcases and executive briefings — including presentations, reports, and video assets
• Use AI data analytics and context engineering to support post-event analysis and performance tracking
• Maintain the Experience Center environment and coordinate with third-party partners for proactive troubleshooting
• Learn the SAP Experience Center innovation portfolio and present it to customers after gaining proficiency
• Contribute to complex problem solving and strategic projects across North American Experience Centers

Job description

SAP is seeking a SAP Customer Success iXp Intern for the SAP Experience Center Showcase Support in Chicago, IL. This full-time internship offers a structured, 40-hour work week with hybrid onsite work and a November/December 2026 start through November 2027.

You will assist with customized customer tours, event logistics, AI-driven content, and post-event analytics, collaborating across global teams while building AI and business fundamentals.