SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

SmartRecruiters, Inc.; Chicago (IL); Hybrid; USD 26,000 - 55,000; Full time

Job summary

SAP is seeking a SAP Customer Success iXp Intern for the SAP Experience Center Showcase Support in Chicago, IL. This full-time internship offers a structured, 40-hour work week with hybrid onsite work and a November/December 2026 start through November 2027.

You will assist with customized customer tours, event logistics, AI-driven content, and post-event analytics, collaborating across global teams while building AI and business fundamentals.

Qualifications

• Currently enrolled or recent graduate from an academic program (Preferred Focus Areas: Computer Science, Engineering, Business Administration, or related field)
• Proficient in Microsoft 365 tools (PowerPoint, Word, Excel); comfortable with AI-assisted content creation
• Strong effective communication and interpersonal skills; able to work in global, cross-functional environments
• Curiosity in agentic AI, context engineering, and AI data analytics; fast learner with a drive to understand how things work
• Demonstrated interest or experience in event planning and project management; thrives in dynamic environments with grace under pressure

Responsibilities

• Prepare and execute customized customer tours, including space setup, content customization, and broadcasting support
• Coordinate logistics for onsite, virtual, and hybrid customer and partner events with close attention to detail
• Curate AI-driven content for customer showcases and executive briefings — including presentations, reports, and video assets
• Use AI data analytics and context engineering to support post-event analysis and performance tracking
• Maintain the Experience Center environment and coordinate with third-party partners for proactive troubleshooting
• Learn the SAP Experience Center innovation portfolio and present it to customers after gaining proficiency
• Contribute to complex problem solving and strategic projects across North American Experience Centers

Job description

SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

• Full-time
• Compensation: USD 19 - USD 40 - hourly

Bring It

You're a student or recent graduate ready for a full-time, structured experience at SAP. You're curious, resilient, and adapt well when things change. You communicate clearly, collaborate across teams, and bring creative thinking to complex problems. You're building your AI and business foundations — and you take initiative to deliver results. You bring emotional intelligence and cultural awareness to your work and your team.

Position title: SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

Location: Chicago, IL (Hybrid)

Expected start date to end date: November/December 2026 – November 2027

Schedule: 40 HR/week

You bring a genuine interest in customer experience, event planning, and emerging technology — alongside comfort working across both creative and operational tasks with close attention to detail.

• Currently enrolled or recent graduate from an academic program (Preferred Focus Areas: Computer Science, Engineering, Business Administration, or related field)
• Proficient in Microsoft 365 tools (PowerPoint, Word, Excel); comfortable with AI-assisted content creation
• Strong effective communication and interpersonal skills; able to work in global, cross-functional environments
• Curiosity in agentic AI, context engineering, and AI data analytics; fast learner with a drive to understand how things work
• Demonstrated interest or experience in event planning and project management; thrives in dynamic environments with grace under pressure

Build It

You'll join a team working on live priorities across the SAP Experience Center and gain cross-functional exposure through the IXP program. Your mentors will guide you, and you'll set and deliver real goals.

In this role you will:

• Prepare and execute customized customer tours, including space setup, content customization, and broadcasting support
• Coordinate logistics for onsite, virtual, and hybrid customer and partner events with close attention to detail
• Curate AI-driven content for customer showcases and executive briefings — including presentations, reports, and video assets
• Use AI data analytics and context engineering to support post-event analysis and performance tracking
• Maintain the Experience Center environment and coordinate with third-party partners for proactive troubleshooting
• Learn the SAP Experience Center innovation portfolio and present it to customersafter gaining proficiency
• Contribute to complex problem solving and strategic projects across North American Experience Centers

Belong

SAP Experience Centers provide highly customized engagements designed to ensure customer success, build relationships, and ultimately drive revenue. The Experience Center team brings together account teams, subject matter experts, and executive management to demonstrate SAP’s deep understanding of the customer’s specific business, industry, and markets.

During your internship you will be part of SAP Next Gen, a global network of early career talent connected through events, peer learning, and shared ambition. Your internship is a launchpad built on real skills and lasting connections.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

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