Customer Success & Insurance Support Specialist

State Farm Agent; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Chicago, IL seeks a motivated individual to enhance customer relationships and support office operations. Responsibilities include meeting customer needs, maintaining records, participating in marketing efforts, and collaborating with team members. Candidates should have effective communication skills and strong organizational abilities. A prior customer service background is preferred, and candidates must be able to obtain necessary state insurance licenses. The position offers competitive compensation and a supportive team environment.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Job description

State Farm Agent in Chicago, IL seeks a motivated individual to enhance customer relationships and support office operations. Responsibilities include meeting customer needs, maintaining records, participating in marketing efforts, and collaborating with team members. Candidates should have effective communication skills and strong organizational abilities. A prior customer service background is preferred, and candidates must be able to obtain necessary state insurance licenses. The position offers competitive compensation and a supportive team environment.