Customer Success & Insurance Solutions Specialist

Iris Kuwaye - State Farm Insurance Agent; Hilo (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Salary

Health insurance

Paid time off

Growth potential/Advancement

Job summary

Iris Kuwaye State Farm Agent in Hawaii is seeking a Team Member to support daily operations and customer success. You will grow the agency through meaningful relationships and act as a liaison between customer needs and agency departments, promoting relevant insurance and financial products.

As a sociable, sales-minded professional, you will help customers manage risks, explain policy options, and contribute to marketing efforts while building trust within the community.

Qualifications

• Provide prompt, accurate customer service and respond to inquiries.
• Assist in marketing products based on customer needs.
• Demonstrate strong communication and interpersonal skills.

Responsibilities

• Provide prompt, accurate, and friendly customer service related to insurance availability, coverages, policy changes, and billing queries.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Customer service

Communication skills

Marketing

Sales mindset

Multitasking

Job description

Iris Kuwaye State Farm Agent in Hawaii is seeking a Team Member to support daily operations and customer success. You will grow the agency through meaningful relationships and act as a liaison between customer needs and agency departments, promoting relevant insurance and financial products.

As a sociable, sales-minded professional, you will help customers manage risks, explain policy options, and contribute to marketing efforts while building trust within the community.