Customer Success & Growth Advocate (Insurance)

Nickvinsurance; Wesley Chapel (FL); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth potential/Opportunity for advan

Paid time off

Descripción de la vacante

Nick Vandetti - State Farm Agent in Wesley Chapel, FL is seeking a Customer Relations Representative to deliver exceptional client experiences and support community members. You will respond to inquiries about insurance options, handle policy changes, and coordinate with team members to resolve questions.

The role emphasizes customer-focused service, clear communication, and opportunities for internal growth for motivated, sales-minded candidates.

Formación

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving.

Responsabilidades

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Conocimientos

Customer service

Customer relations

Communication skills

Problem solving

Descripción del empleo

Nick Vandetti - State Farm Agent in Wesley Chapel, FL is seeking a Customer Relations Representative to deliver exceptional client experiences and support community members. You will respond to inquiries about insurance options, handle policy changes, and coordinate with team members to resolve questions.

The role emphasizes customer-focused service, clear communication, and opportunities for internal growth for motivated, sales-minded candidates.