Customer Success Agent – Insurance & Growth

State Farm; Choctaw (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm is seeking a Customer Service Representative - State Farm Agent Team Member with Bobby Lewis to deliver exceptional customer experiences at the agency. You will handle inquiries, policy information, and updates with attention to detail and empathy.

This role offers growth opportunities within the agency, engagement with the community, and development through training. Prior customer service experience is preferred.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm is seeking a Customer Service Representative - State Farm Agent Team Member with Bobby Lewis to deliver exceptional customer experiences at the agency. You will handle inquiries, policy information, and updates with attention to detail and empathy.

This role offers growth opportunities within the agency, engagement with the community, and development through training. Prior customer service experience is preferred.