Customer Success Engineer — Industrial Automation & Deployments

Movendi Inc.; San Francisco (CA); Hybrid; USD 100,000 - 180,000; Full time

Job summary

Movendi Inc. is seeking an experienced field-focused engineer to drive measurable value during deployments. You will blend technical expertise with customer partnerships and continuous improvement across the customer lifecycle.

The role emphasizes defining success metrics, identifying optimization opportunities, and building trusted technical relationships to ensure customer outcomes align with product capabilities.

Qualifications

• Experience in industrial automation or manufacturing environments.
• Strong troubleshooting and problem-solving abilities.
• Willing to travel for deployments as needed.

Responsibilities

• Define and monitor customer success metrics.
• Identify opportunities for optimization and expansion.
• Build trusted technical relationships.
• Support upgrades and new features.
• Coordinate with Product and Engineering on customer feedback.

Skills

Industrial automation

Automation networks

Customer-facing

Systems integration

Troubleshooting

Travel readiness

Job description

Movendi Inc. is seeking an experienced field-focused engineer to drive measurable value during deployments. You will blend technical expertise with customer partnerships and continuous improvement across the customer lifecycle.

The role emphasizes defining success metrics, identifying optimization opportunities, and building trusted technical relationships to ensure customer outcomes align with product capabilities.