Customer Success Data Science Leader

Intuit; New York (NY); On-site; USD 201,000 - 272,500; Full time

Job summary

A leading technology company is seeking a Manager for its Customer Success Data Science & Analytics team. This role involves developing analytics strategies to enhance customer engagement and retention. The ideal candidate will have over 7 years of experience in analytics, leading teams, and a strong grasp of data science techniques. The position offers a competitive salary within the New York range of $201,000 to $272,500, based on skills and experience.

Qualifications

• 7+ years of experience in analytics and data science.
• Strong background in customer success or product analytics.
• Experience leading high-performing analytics teams.

Responsibilities

• Develop and drive the data and analytics strategy.
• Lead and mentor a world-class team of data scientists and analysts.
• Design frameworks to measure Customer Success program impact.

Skills

Customer success analytics

Data modeling

Statistical analysis

Communication skills

SQL proficiency

Python programming

AI/ML technologies

Education

Bachelor’s degree

Advanced degree in quantitative field

Tools

SQL

Python

Tableau

Power BI

Looker

Job description

A leading technology company is seeking a Manager for its Customer Success Data Science & Analytics team. This role involves developing analytics strategies to enhance customer engagement and retention. The ideal candidate will have over 7 years of experience in analytics, leading teams, and a strong grasp of data science techniques. The position offers a competitive salary within the New York range of $201,000 to $272,500, based on skills and experience.