Customer Success Career Training Program

Year Up United; Wilmington (DE); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Educational stipend

Job summary

Year Up United offers an intensive, year-long (or shorter) program designed to develop classroom, technical, and professional skills for young adults. The Customer Experience pathway blends banking/customer success training with internships and mentorship, plus access to placement support through YUPRO Placement.

Internships may be with JPMorganChase or Bank of America in Wilmington. Eligible applicants are high school graduates or GED recipients, able to work in the U.S., available weekdays for

Qualifications

• You are a high school graduate or GED recipient.
• Eligible to work in the U.S.
• Available Monday-Friday throughout the duration of the program.
• Highly motivated to learn technical and professional skills.
• Have not obtained a Bachelor's degree.

Responsibilities

• Gain hands-on experience through internships and mentorship.
• Develop customer experience and professional skills.
• Participate in four career pathways with coaching and placement support.

Skills

Relationship building

Entrepreneurial mindset

Interpersonal communication

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Wilmington area.

Are you eligible?

You can apply to Year Up United if you are:

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday-Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor's degree
• You may be required to answer additional screening questions when applying

What will you gain?

Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Get the skills and opportunity you need to launch your professional career.

72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.