Customer Success Associate — Data & Campaigns Expert

Wunderkind; United States; On-site; USD 55,000 - 65,000; Full time

Job summary

Wunderkind is seeking a driven and detail‑oriented Customer Success Associate to join our post‑sale team, working with top eCommerce brands. You’ll gain hands‑on experience in digital marketing while learning our proprietary platform and handling real client data daily.

On enterprise accounts you’ll partner with an Associate Director on high‑touch programs, while on smaller clients you’ll ensure speed, accuracy, and consistent results across campaigns, reporting, and optimization.

Qualifications

• 0–1 year of experience in Marketing, Client Services, or a related field.
• Experience with eCommerce, email/SMS marketing, or website analytics is preferred.
• Familiarity with marketing or analytics platforms is a plus.
• Bachelor’s degree preferred.

Responsibilities

• Data Analysis & Insights: Pull and analyze performance data to identify trends and opportunities.
• Campaign Execution: Set up and optimize marketing campaigns, including SMS, email, and onsite strategies in the Wunderkind platform.
• Project Management: Coordinate with cross-functional teams to ensure timely and accurate execution.
• Presentation & Strategy Support: Create data-driven presentations and reports to optimize client strategies.
• Cross-Team Collaboration: Work with internal stakeholders to support initiatives and troubleshoot campaign issues.
• Product Feedback & Testing: Participate in testing new features and support pilots.

Skills

Detail-oriented

Strong communicator

Data fluency

AI-assisted reporting

Education

Bachelor's degree preferred

Tools

Google Analytics

Looker

Adobe Analytics

Job description

Wunderkind is seeking a driven and detail‑oriented Customer Success Associate to join our post‑sale team, working with top eCommerce brands. You’ll gain hands‑on experience in digital marketing while learning our proprietary platform and handling real client data daily.

On enterprise accounts you’ll partner with an Associate Director on high‑touch programs, while on smaller clients you’ll ensure speed, accuracy, and consistent results across campaigns, reporting, and optimization.