Customer Success Architect: Data & Tech Integration Lead

United States Digital Space LLC; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

United States Digital Space LLC is seeking a Customer Success Architect to support global customers. Your role will focus on data management and analytics, ensuring customers achieve optimal product use through hands-on support and guidance.

The ideal candidate should have at least 5 years of experience in technical roles interfacing with customers, proficient in SQL and other programming languages, and familiarity with cloud data warehouses.

Qualifications

• 5+ years in a technical, customer-facing data or analytics role.
• Competent in SQL, JavaScript, Java, Python, Android, iOS.
• Working knowledge of Segment, mParticle, RudderStack.

Responsibilities

• Serve as a trusted technical operator for customers.
• Audit existing implementations against best practices.
• Collaborate with Product, Engineering, and Support teams.

Skills

Technical expertise in data or analytics

Proficiency in programming languages (SQL, Python, JavaScript)

Experience with CDPs and event pipelines

Knowledge of cloud data warehouses (Snowflake, BigQuery)

Strong collaboration skills

Customer service orientation

Job description

United States Digital Space LLC is seeking a Customer Success Architect to support global customers. Your role will focus on data management and analytics, ensuring customers achieve optimal product use through hands-on support and guidance.

The ideal candidate should have at least 5 years of experience in technical roles interfacing with customers, proficient in SQL and other programming languages, and familiarity with cloud data warehouses.