Customer Success Advocate – Insurance

Bryanmichaels; Bel Air (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryanmichaels in Bel Air, Maryland, is looking for a Customer Relations Representative to enhance customer experiences and support agency growth. You'll manage inquiries, maintain records, and coordinate with team members to ensure exceptional service.

The ideal candidate will thrive in a collaborative, family-oriented environment and possess strong communication and problem-solving skills. If you are customer-focused and enjoy helping others, this opportunity is perfect.

Benefits include health insurance, 401(k), performance bonuses, and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Bryanmichaels in Bel Air, Maryland, is looking for a Customer Relations Representative to enhance customer experiences and support agency growth. You'll manage inquiries, maintain records, and coordinate with team members to ensure exceptional service.

The ideal candidate will thrive in a collaborative, family-oriented environment and possess strong communication and problem-solving skills. If you are customer-focused and enjoy helping others, this opportunity is perfect.

Benefits include health insurance, 401(k), performance bonuses, and a flexible schedule.