Receptionist & Client Care Coordinator (Flexible Schedule)

Bryan Michaels - State Farm Agent; Bel Air (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Career advancement

Paid time off

Training & development

Job summary

Bryan Michaels - State Farm Agent is seeking a friendly, organized Receptionist to join our team in Bel Air, MD. You will welcome clients, route calls, schedule appointments, and handle inquiries while maintaining accurate customer records.

Our ideal candidate has prior receptionist or customer service experience, strong communication skills, and comfort talking about insurance options. This role offers a collaborative office, growth opportunities, and a flexible work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Bryan Michaels - State Farm Agent is seeking a friendly, organized Receptionist to join our team in Bel Air, MD. You will welcome clients, route calls, schedule appointments, and handle inquiries while maintaining accurate customer records.

Our ideal candidate has prior receptionist or customer service experience, strong communication skills, and comfort talking about insurance options. This role offers a collaborative office, growth opportunities, and a flexible work environment.