Customer Strategy & Activation Analyst

Mars, Incorporated and its Affiliates; Chicago (IL); On-site; USD 79,000 - 109,000; Full time

Job summary

Mars Food and Nutrition, Chicago, seeks a Customer Strategy Analyst to drive customer growth by delivering tools, tracking, and communications for go-to-market initiatives. You will manage operational workflows across display execution, activation programs, and sales communications in a fast-paced environment.

The role emphasizes collaboration with Sales, Marketing, and Supply Chain, and requires experience with data platforms and analytics to inform business decisions.

Qualifications

• Bachelor’s degree in Business, Marketing, Analytics, or related field.
• Proficiency with syndicated data platforms (Circana, Nielsen, IRI) and ability to analyze data.
• Strong project coordination and organizational skills.
• Experience developing customer-facing materials and sales presentations.
• Strong analytical and problem-solving abilities.
• Effective communication and cross-functional collaboration.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Display & Customer Activation Management: Track displays and activation programs for visibility and timely execution.
• Go-to-Market & Innovation Readiness: Coordinate samples, timelines, and customer-specific requirements for launches.
• Sales Enablement & Resource Management: Maintain sales tools and materials aligned with brand strategies.
• Cross-Functional Collaboration: Align priorities with Sales, Marketing, Supply Chain, and Category Leadership.
• Data & Insight Coordination: Gather key metrics and provide reporting for planning and evaluation.
• Sales Communications: Manage updates on customer programs and timelines for field teams.

Skills

Syndicated data platforms

Data analysis & insights

Project coordination

Cross-functional collaboration

Communication skills

Fast-paced environment

Education

Bachelor’s degree in Business/Marketing/Analytics

Tools

Circana

Nielsen

IRI

Job description

Mars Food and Nutrition, Chicago, seeks a Customer Strategy Analyst to drive customer growth by delivering tools, tracking, and communications for go-to-market initiatives. You will manage operational workflows across display execution, activation programs, and sales communications in a fast-paced environment.

The role emphasizes collaboration with Sales, Marketing, and Supply Chain, and requires experience with data platforms and analytics to inform business decisions.