Customer Solutions Software Engineer – Space Missions

Muon Space, Inc.; San Jose (CA); Hybrid; USD 156,000 - 186,000; Full time

Benefits offered by this job

Equity grant

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid vacation

Job summary

Muon Space, Inc. seeks a Software Engineer, Customer Solutions to guide customers through integrating payloads and software before launch, using the SDK and Payload Accommodation Guide.

You will be the technical expert for customers during early mission phases, setting up simulations and tests to ensure test-to-orbit consistency and faster data delivery. This role is hybrid with on-site work in San Jose, CA three days a week.

Qualifications

• B.S. in Computer Science, Computer Engineering, Aerospace Engineering, or related field — or equivalent experience.
• Strong fluency in modern C++ and Python.
• 5+ years of professional software engineering experience, including shipping software that external customers depend on.
• Excellent coding and design skills.

Responsibilities

• Own the engineering experience for external payload partners integrating with Muon's software platform, including how they can handle commanding, telemetry, payload management, fault detection and recovery, and data downlink.
• Partner with Flight Software, Mission Engineering, and Systems Engineering to influence design and evolution of our payload interfaces.
• Run customer-facing technical exchanges, design reviews, and integration test campaigns. Serve as the named software technical point of contact for payload partners.
• Author and maintain the customer-facing developer guide, sample code, and reference applications for the customer-facing Payload Software Development Kit; contribute to the Payload Accommodation Guide.
• Maintain up-to-date epics, estimate forward-looking work, and elevate roadmap changes or delays early.
• Define and track metrics that matter for the customer payload-integration experience and manage OKRs for your area of responsibility.

Skills

C++

Python

Software development

Customer-facing communication

Education

B.S. in Computer Science or related field

Job description

Muon Space, Inc. seeks a Software Engineer, Customer Solutions to guide customers through integrating payloads and software before launch, using the SDK and Payload Accommodation Guide.

You will be the technical expert for customers during early mission phases, setting up simulations and tests to ensure test-to-orbit consistency and faster data delivery. This role is hybrid with on-site work in San Jose, CA three days a week.