Customer Solutions & Sales Specialist

Applied Industrial Technologies; Springfield (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, vision, and dental coverage

401(k) with company match

Paid vacation and sick time

Tuition reimbursement

Career development programs

Job summary

Applied Industrial Technologies in Springfield, Ohio, is seeking a Customer Service Representative to assist customers with queries and provide expert solutions. This role offers a Monday to Friday schedule, enabling work-life balance, with a competitive salary plus bonuses based on performance.

The ideal candidate should possess excellent interpersonal skills, a strong desire to exceed expectations, and the drive to assist customers efficiently. We provide a supportive environment with opportunities for professional growth and development.

Qualifications

• 6 months of customer service experience preferred.
• Excellent written and verbal communication skills.
• Ability to learn new systems quickly.
• Attention to detail and accuracy.

Responsibilities

• Assist customers by phone and in person.
• Meet and exceed monthly sales goals.
• Process quotes and take orders.
• Clarify customer needs through research.

Skills

Customer service experience

Communication skills

Microsoft Office proficiency

Mechanical aptitude

Education

High school diploma or equivalent

Tools

SAP / ERP systems

Job description

Applied Industrial Technologies in Springfield, Ohio, is seeking a Customer Service Representative to assist customers with queries and provide expert solutions. This role offers a Monday to Friday schedule, enabling work-life balance, with a competitive salary plus bonuses based on performance.

The ideal candidate should possess excellent interpersonal skills, a strong desire to exceed expectations, and the drive to assist customers efficiently. We provide a supportive environment with opportunities for professional growth and development.