Customer Solutions Representative (Seguin)

C2 GPS- Alamo Workforce; Seguin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with employer match up to 6%

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

C2 GPS is seeking a Customer Solutions Representative to join its career center team in Texas. The CSR builds relationships with job seekers to access workforce services and referrals to community partners.

Responsibilities include assessing goals, providing information, guiding resume development, and referrals to opportunities. The role emphasizes strong communication and local market knowledge to support community job seekers.

Qualifications

• High school diploma or GED required.
• Valid driver's license and proof of insurance with good driving record.
• One year of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Assist job seekers by phone or in person to assess goals and provide information.
• Review job opportunities and refer qualified candidates.
• Advise on local job market, employment services, resume development, and interview techniques.

Skills

Bilingual EN/ES

Customer service

Communication skills

Education

High school diploma or GED

Job description

Position Summary:

A core member of the C2 GPS’ career center team, The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.

Essential Functions:

• Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.

Education and Experience:

• High school diploma or GED required.
• Valid driver’s license and proof of insurance with good driving record.
• One year of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

COMPANY OVERVIEW:

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.

At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.

Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

• Health Insurance (with low-cost options for employee-only plans)
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with 100% Employer Match of up to 6% of individual contributions
• Dental
• Vision
• Life Insurance
• Short and Long Term Disability
• Pet Insurance

EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.

Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications