Customer Solutions Engineer

Google Inc.; Boulder (CO); On-site; USD 127,000 - 182,000; Full time

Job summary

Google is seeking a Product Solutions Engineer for gUp Shopping to collaborate with clients and internal teams across multiple locations including Boulder, CO. You will design, implement, and optimize technical solutions that align with customer objectives while navigating data and policy considerations.

Qualifications include a Bachelor’s degree or equivalent practical experience, 3 years of coding experience in languages like Java, C/C++, Python, and strong troubleshooting with databases

Qualifications

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.
• Experience working with database technologies (e.g., SQL, NoSQL).

Responsibilities

• Work with clients to understand objectives and challenges, identify gaps, and surface opportunities for solution reuse or innovations.
• Design and implement solutions that meet client needs and are compliant with data and legal policies.
• Understand client industry nuances and develop subject matter expertise in trending spaces.

Education

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.

Tools

SQL

Job description

Product Solutions Engineer, gUp Shopping

Share Product Solutions Engineer, gUp Shopping

Google Atlanta, GA, USA ; Boulder, CO, USA ; +4 more ; +3 more

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.
• Experience working with database technologies (e.g., SQL, NoSQL).

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• Experience in an investigative role such as business intelligence, data analytics, or statistics.
• Experience using Machine Learning and building solutions.
• Experience with Agile development methodologies.
• Experience with business process automation or process improvement methodologies.
• Proven ability managing and delivering complex technical projects and coordinating cross-functional project members; excellent relationship building, collaboration, consultation, and influencing skills.

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

The gTech Shopping Tools and Engineering team develops and maintains essential infrastructure and tools used by gUP Shopping to support products like Google Business Profiles and Google Merchant Center. Our team builds and maintains tools, data, and infrastructure used to improve Merchant self-service, team and agent productivity, and insights so gUP Shopping is able to achieve its cost, compliance, and Merchant experience goals. We work with teams across Google, including Shopping Engineering, Product, gUP, and gTech Ads, to advocate on behalf of our merchants and our support teams for a better, more streamlined support experience.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $182000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Work with clients to understand their objectives and challenges, identify technical gaps, and surface opportunities for solution reuse or innovations.
• Design and implement solutions that meet client needs and are compliant with data and legal policies.
• Understand the nuances of clients within the industry and develop subject matter expertise in trending spaces.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.