Customer Solutions Analyst — Drive Supply Chain Impact

Lactalis USA; Londonderry (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Total Rewards Program

Education Reimbursement

Paid Time Off from day one

Retirement plans contributions

Insurance cost support

Job summary

Lactalis USA is hiring a Customer Solutions Analyst based in Londonderry, NH. You will use data and analytics to drive service improvements, partner with customers on supply chain initiatives, and develop value-added services to optimize orders, forecasting, and distribution.

Qualified applicants bring a 3+ year track record in analytical or customer-facing roles within manufacturing or supply chain, plus strong communication and problem-solving skills.

Qualifications

• Bachelor’s level business education plus 3+ years in analytical, operations, or customer-facing roles.
• Experience in manufacturing or supply chain environment preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Identify and lead service improvements, supply chain initiatives, and cost-saving opportunities with strategic customers using analytical tools and reports.
• Develop collaborative supply chain partnerships with customers to maximize growth and create competitive advantage.
• Lead development of value-added supply chain services to improve order profiles, distribution efficiency, and forecast accuracy.

Skills

Analytical skills

Negotiation

Cross-functional teamwork

Time management

Communication

Problem-solving

Adaptability

Education

Associate’s Degree or equivalent experience (5 years)

Bachelor’s degree in business

Tools

Microsoft Word

Excel

Access database systems

Job description

Lactalis USA is hiring a Customer Solutions Analyst based in Londonderry, NH. You will use data and analytics to drive service improvements, partner with customers on supply chain initiatives, and develop value-added services to optimize orders, forecasting, and distribution.

Qualified applicants bring a 3+ year track record in analytical or customer-facing roles within manufacturing or supply chain, plus strong communication and problem-solving skills.