Customer Solution Architect- Machine Builders

Siemens AG; Cleveland (OH); Remote; USD 90,000 - 154,000; Full time

Job summary

Siemens is seeking a Customer Solution Architect for Machine Builders. This role focuses on driving adoption of Siemens' Digital Industries portfolio, with emphasis on automation and digitalization solutions, serving nationwide Machine Builder accounts from a remote location.

You will advise DI Machine Builder Sales teams and customers, translating needs into cost-efficient solutions and collaborating across internal teams to maximize market opportunities.

Qualifications

• 10+ years of proven experience in technical sales, solution consulting, or related roles within industrial automation or digitalization.
• High school diploma or equivalent GED.
• Strong background and understanding of the automotive marketplace.
• Ability to collaborate with end users, distributors, system integrators, partners, and internal sales.
• Deep technical expertise in Siemens Industrial Automation and Digitalization Portfolio.
• Willingness to travel domestically up to 20% and local within Michigan.

Responsibilities

• Drive Siemens Sales Engagement Process within assigned Machine Builder verticals to achieve sales targets.
• Actively implement sales acceleration strategies and guidelines.
• Identify key markets and target Machine Builder customers nationwide.
• Foster cross-functional collaboration with Sales, Marketing, and Product Management.
• Translate complex customer challenges into actionable requirements and deliver automation solutions.
• Serve as a primary technical and strategic advisor to customers and sales teams.

Skills

Technical sales

Solution consulting

Industrial automation

Digitalization

Automotive market

Travel 20%

Education

Bachelor's degree

Tools

Siemens DI Portfolio

Job description

Customer Solution Architect- Machine Builders

Organization

Field of work

Company

Experienced Professional

Job type

Full-time

Remote only

Employment type

Permanent

Location(s)

• Cleveland - Indiana - United States of America
• Cleveland - Ohio - United States of America
• Cleveland Heights - Ohio - United States of America
• East Cleveland - Ohio - United States of America
• Fort Wayne - Indiana - United States of America
• South Bend - Indiana - United States of America
• Toledo - Ohio - United States of America
• West Toledo - Ohio - United States of America

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

As a Customer Solution Architect, you will be a key individual contributor reporting to the Manager of Customer Solution Architects. You will play a crucial role in empowering our Machine Builder customers by driving the adoption and integration of Siemens' Digital Industries (DI) portfolio, with a strong emphasis on automation and digitalization solutions. This role focuses on maximizing sales across products and solutions for assigned Machine Buildermarkets nationwide. You will leverage deep insights into customer needs and sales strategies, transforming them into effective, cost-efficient solutions that align with the Siemens Sales Engagement Model. You will serve as a trusted advisor to both DI Machine BuilderSales teams and our valued Machine Buildercustomers, covering up to two verticals/horizontals across the nation.

We believe our Machine Builderpartners are the true architects of a better future, constantly striving to build a world that is safer, smarter, and more efficient. We are driven by the profound belief that ingenuity transforms challenges into opportunities, applying the precise solutions needed at every scale, from the smallest component to the largest system.

Our purpose is to be their trusted advisor, fueled by our collective passion for our work and the deep partnerships we cultivate with our sales teams and customers. We empower them with comprehensive digital expertise, engaging in a continuous, collaborative challenge to envision and achieve what's next, enabling them to innovate boldly, expand their market reach, and ultimately enrich lives across every industry.

This position will be Remote, but candidate must be located in the state of Michigan or northern Ohio.

You’ll make an impact by:

• Driving Sales Engagement: Independently drive and apply the Siemens Sales Engagement Process within your assigned Machine Builderverticals/accounts to achieve sales acceleration targets.
• Strategic Implementation: Actively implement sales acceleration strategies, policies, and guidelines, ensuring alignment with overall Sales Acceleration management objectives.
• Market & Customer Identification: Identify key and emerging markets, and support the definition and identification of target Machine Buildercustomers across the Digital Industries Automation portfolio nationwide.
• Cross-Functional Collaboration: Foster strong collaboration with Machine BuilderSales teams, Marketing & Communication, Product Management in the Zone, and other internal stakeholders to ensure seamless value delivery and maximize market opportunities.
• Solution Development & Delivery: Translate complex customer challenges into clear, actionable requirements and work to deliver innovative automation and digitalization solutions that meet their evolving needs.
• Trusted Advisory: Serve as a primary technical and strategic advisor to Machine Buildercustomers and internal sales teams, guiding them through the adoption of Siemens' cutting-edge technologies.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• 10+ years of proven experience in a technical sales, solution consulting, application engineering, or similar individual contributor role within industrial automation or digitalization.
• High school diploma or equivalent GED
• Strong background and understanding of the automotive marketplace.
• Demonstrated ability to collaborate effectively with end users, distributors, system integrators, solution partners, and internal sales representatives.
• Deep technical expertise in Siemens Industrial Automation and Digitalization Portfolio, with a proven track record of applying these technologies to solve complex customer problems.
• Comprehensive knowledge of industrial automation market drivers, trends, and evolving customer needs, particularly in the context of digital transformation.
• Exceptional customer interaction, presentation, and negotiation skills, with a strong customer-centric approach.
• Willingness and ability to travel domestically up to 20% to support assigned nationwide verticals. Other travel would be local within the state of Michigan.

Preferred Qualifications:

• 5+ years of prior technical related experience in automotive or in drives technology
• Prior experience in developing and deploying customer-facing solutions across multiple channels to market.
• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• Strategic Agility: Ability to foresee future trends in industrial automation and digitalization, contributing to competitive and breakthrough strategies and plans, and influencing outcomes without direct authority.
• Business Acumen: Deep understanding of business operations and market dynamics, with knowledge of current and future practices, trends, and information impacting the industrial business landscape.
• Exceptional Customer Focus: A dedication to understanding and meeting customer needs, leveraging insights to drive continuous improvement in products, solutions, and services.
• High Degree of Professional Ownership: Demonstrate strong personal accountability and take initiative to drive projects to completion, even in large, complex working groups.
• Proven ability to work autonomously and thrive in a remote, virtual work environment.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-VM1

You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $89,670 - $153,720 annually plus an uncapped commission structure. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here .

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency
Siemens follows Pay Transparency laws.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here .

Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.