Customer Services Representative

Hobaica Services; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Hobaica Services in Phoenix, AZ, seeks a Customer Service Representative to join our full-time, in-office team. You will handle inbound customer communication, scheduling, and administrative support, reporting to the Office Manager, and contributing to a 5-star customer experience.

The role offers a Monday–Friday schedule from 8:00 AM to 5:00 PM, with overtime during peak season, and a collaborative environment that values growth and teamwork.

Qualifications

• Experience in customer service and scheduling is preferred.

Responsibilities

• Answer incoming calls and schedule service appointments

Skills

Customer service

Scheduling

Job description

Work with a stellar team at Hobaica Services, proudly serving Arizona since 1952. We believe employees are family and value both personal and professional growth. If you’re ready to take the next step in your career, we’d love to meet you.

Position Summary

The Customer Service Representative is a full-time, in‑office role responsible for managing inbound customer communication, scheduling, administrative support, and customer follow‑up. This position reports to the Office Manager and plays a key role in delivering a 5-star customer experience.

Schedule: Monday–Friday, 8:00 AM–5:00 PM (overtime may be required during peak season)

Key Responsibilities

• Answer incoming calls and schedule service appointments