Customer Services Representative

ManpowerGroup Global, Inc.; New Providence (NJ); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

6-month contract

Structured schedule

Professional environment

Job summary

Our client, a leading organization in the customer services industry, is seeking a Customer Service Representative to join their team in New Providence, New Jersey. You will respond to inquiries, provide product information, and help resolve issues on a fast-paced support team.

This six-month contract offers a structured Monday–Friday schedule from 10 AM to 7 PM with competitive $22–$24 per hour pay on a W2 arrangement, an opportunity to develop customer service skills, and a collaborative,

Qualifications

• High school diploma or GED preferred.
• Strong verbal and written communication skills.
• Customer service and interpersonal experience.
• Ability to work independently and manage time.
• Basic proficiency in Microsoft Office.

Responsibilities

• Respond to customer inquiries and provide product/service information
• Resolve billing and service complaints including refunds and adjustments
• Handle inbound and outbound customer interactions
• Escalate unresolved cases to appropriate departments
• Maintain accurate records of customer communications

Skills

Communication skills

Verbal and written communication

Customer service experience

Attention to detail

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Our client, a leading organization in the customer services industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support team supporting service operations. The ideal candidate will have strong communication skills, attention to detail, and problem-solving abilities which will align successfully in the organization.

Job Title:

Customer Service Representative

Location:

New Providence, NJ (121 Chanlon Road)

Pay Range:

$22–$24/hour (W2), 6-month contract

What’s the Job?

• Respond to customer inquiries and provide product/service information
• Resolve billing and service complaints including refunds and adjustments
• Handle inbound and outbound customer interactions
• Escalate unresolved cases to appropriate departments
• Maintain accurate records of customer communications

What’s Needed?

• High school diploma or GED preferred
• Strong verbal and written communication skills
• Customer service and interpersonal experience
• Ability to work independently and manage time
• Basic proficiency in Microsoft Office

What’s in it for me?

• Competitive pay ($22–$24/hour on W2)
• 6-month contract opportunity
• Structured Monday–Friday schedule (10 AM – 7 PM)
• Opportunity to strengthen customer service skills
• Collaborative and professional work environment

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.