Customer Services Ambassador

Southcoast Health System, Inc.; Wareham (MA); On-site; USD 22,923 - 32,470; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Tuition assistance

403B Retirement Plan

Job summary

Southcoast Health System, Inc. is looking for a Customer Services Ambassador to join their team at Tobey Hospital in Wareham, MA. This Per Diem role involves providing food service support while ensuring customer satisfaction and performing data entry of patient meal selections.

Qualifications include a high school education and a minimum of one year of food service experience. The position offers competitive pay with a range of $16.64 - $23.57 per hour. Join Southcoast Health and be part of a culture that values well-being and diversity.

Qualifications

• Minimum of one year of food service experience required.
• Must be fully vaccinated against seasonal Influenza and COVID-19.
• Experience with data entry into software platforms.

Responsibilities

• Support Food & Nutrition Department operations.
• Ensure customer and patient satisfaction.
• Perform data entry of patient food preferences.

Skills

Food service experience

Customer service skills

Data entry skills

Education

Completion of four years of high school

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not‑for‑profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Customer Services Ambassador

Hours: Per Diem

Shift: Day/Evening shift with weekend and holiday rotation; hours vary

Location: Tobey Hospital – Wareham, MA

A career at Southcoast Health offers you:

• A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under general supervision of the Team Lead Clinical & Patient Food Services, perform a variety of duties in support of the Food & Nutrition Department, including ensuring customer and patient satisfaction, obtaining patient meal selections as close to mealtime as possible, performing data entry of patient food preferences and allergies into the Patient Services Software Platform, screening patients for nutritional risk, following cash‑handling practices/procedures, setting up cafeteria stations, etc.. As directed, work retail assignments to meet the needs of cafeteria customers, including use of the retail sales system.

Qualifications

• Equal to completion of four years of high school plus additional courses or training or the equivalent knowledge or experience required.
• Minimum of one-year food service experience required.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
• Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $16.64 - USD $23.57 /Hr.