Customer ServiceFront Desk

Goldfish Swim School - Fort Washington; Fort Washington (Montgomery County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid on-the-job training

Flexible scheduling

Culture driven company

Job summary

Goldfish Swim School - Fort Washington seeks individuals committed to teaching kids how to swim while delivering exceptional customer service. Responsibilities include interacting with members, aiding in class scheduling, and promoting new memberships. The environment is supportive with a focus on safety and skill development. Candidates should enjoy working with children and possess excellent communication abilities. Flexible scheduling and paid on-the-job training are part of the rewarding culture at Goldfish Swim School.

Qualifications

• Must demonstrate a commitment to providing emotional support and mentorship to kids.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Provide WOW! Customer Service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.

Skills

Ability to work with children

Excellent communication and organizational skills

High energy

Strong work ethic

Must pass background examinations prior to training

Job description

Saving and changing lives, every single day.

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever‑growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits

• Paid on‑the‑job training
• Flexible scheduling
• Culture driven company

Primary Responsibilities

• Provide WOW! Customer Service to our members
• Assist with class scheduling and billing
• Work in a sales capacity to sell new memberships

Job Qualifications and Skills

• Ability to work with children
• Excellent communication and organizational skills
• High energy
• Strong work ethic
• Must pass background examinations prior to training

About Goldfish Swim School

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can‑do perspective, and enjoy working with kids. We provide paid on‑the‑job training, flexible scheduling, a rewarding work environment, and a one‑of‑a‑kind culture that will make you smile, too!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.