Customer ServiceFront Desk

Goldfish Swim School - Ladera Ranch; Ladera Ranch (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Paid on-the-job training

Employee recognition programs

Job summary

Goldfish Swim School - Ladera Ranch is seeking motivated individuals for a role focusing on teaching children how to swim while providing excellent customer service. Responsibilities include scheduling classes, assisting with billing, and selling memberships. Ideal candidates should possess strong communication skills, the ability to work with kids, and a high energy level. Join a culture-driven company that values employee recognition and offers opportunities for advancement and training in a fun environment.

Qualifications

• Ability to work effectively with children of various ages.
• Strong communication and organizational skills essential to the role.
• High energy level required to engage with kids.
• Demonstrated strong work ethic in previous roles.

Responsibilities

• Provide WOW! Customer Service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.

Skills

Ability to work with children

Excellent communication and organizational skills

High energy

Strong work ethic

Must pass background examinations prior to training

Job description

Overview

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Saving and changing lives, every single day.

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits

• Paid on-the-job training
• Flexible scheduling
• Culture driven company
• Employee recognition programs

Primary Responsibilities

• Provide WOW! Customer Service to our members
• Assist with class scheduling and billing
• Work in a sales capacity to sell new memberships

Job Qualifications and Skills

• Ability to work with children
• Excellent communication and organizational skills
• High energy
• Strong work ethic
• Must pass background examinations prior to training

About Goldfish Swim School

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Safety Standards

• The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:
• Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
• Our pools are disinfected with chlorine to provide the safest swimming environment
• The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus
• Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
• Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces

If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us.

Goldfish Swim School - Ladera Ranch is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Ladera Ranch is an Equal Opportunity Employer.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.