Customer Service/Front Desk

goldfish-careers; Rochester (MN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

401(k) matching

Paid on-the-job training

Culture driven company

Employee recognition programs

Job summary

Goldfish Swim School of Rochester, MN is hiring a front desk and membership sales role. You will greet families, assist with class scheduling and billing, and promote new memberships in a friendly, high-energy environment.

The position offers paid on-the-job training, flexible scheduling, advancement opportunities, and a culture-driven workplace focused on life skills through swimming. Weekend availability and strong communication are a plus.

Qualifications

• Must be available weekends in addition to week nights.
• Prior sales experience preferred.
• Must pass background examinations prior to training.
• Must be 18 or older to apply.

Responsibilities

• Provide WOW! Customer Service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.
• Organizing and light cleaning.

Skills

Excellent communication

Organizational skills

High energy

Strong work ethic

Ability to build positive_relationship

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• 401(k) matching

Saving and changing lives, every single day.

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever‑growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits:

• Paid on-the-job training
• Flexible scheduling
• Culture driven company
• Employee recognition programs
• 401k Matching

Primary Responsibilities:

• Provide WOW! Customer Service to our members
• Assist with class scheduling and billing
• Work in a sales capacity to sell new memberships
• Organizing and light cleaning

Job Qualifications and Skills

• Must be available weekends in addition to week nights
• Prior sales experience preferred
• Ability to build positive relationships with children, families, and team members
• Excellent communication and organizational skills
• High energy
• Strong work ethic
• Must pass background examinations prior to training
• Must be 18 or older to apply

About Goldfish Swim School

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can‑do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one‑of‑a‑kind culture that will make you smile, too!

Goldfish Swim School of Rochester, MN is a learn‑to‑swim facility for kids ages 4 months to 12 years. Our proven confidence‑building curriculum promotes a love of swimming and teaches children to be safer in and around the water.

NOTE: The information within this posting is not all‑inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School of Rochester, MN is an Equal Opportunity Employer.