Customer Service Travel Advisor

Departuretravels; Amarillo (TX); À distance; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Remote position

Flexible schedule

Work from anywhere

Résumé du poste

Departure Travel is seeking a motivated Customer Service Travel Advisor to support clients through every stage of their journey. This remote role offers a flexible schedule and the freedom to work from anywhere while delivering exceptional service and accurate travel information.

You will guide travelers, handle inquiries, coordinate itineraries, and communicate clearly to ensure satisfaction. Team collaboration and ongoing learning about destinations and tools are encouraged in this

Qualifications

• Motivated, detail-oriented candidates with a passion for travel.
• Strong focus on customer service and client communication.
• Experience coordinating travel itineraries and options is a plus.

Responsabilités

• Guide clients through every stage of the travel planning process.
• Respond to inquiries and provide destination information and options.
• Communicate professionally and promptly throughout the booking experience.
• Follow up with clients to confirm plans and ensure satisfaction.

Connaissances

Customer service

Travel planning

Communication

Organization

Description du poste

Departure Travel

Customer Service Travel Advisor

Join Our Growing Team at Departure Travel

Departure Travel is looking for motivated, detail-oriented individuals who are passionate about helping others create memorable travel experiences. We are seeking a Lead Travel Agent / Travel Assistant Customer Service team member who thrives in a remote environment and enjoys working with clients through every stage of their travel journey.

This flexible remote opportunity is ideal for someone who enjoys customer service, communication, organization, and travel planning while working hours that fit their lifestyle.

Key Responsibilities

Client Journey Support

• Guide clients through every stage of the travel planning process
• Assist with trip inquiries, destination information, and travel options
• Provide professional and timely communication throughout the booking experience
• Follow up with clients to confirm travel plans and ensure satisfaction

Customer Service & Communication

• Respond to client emails, phone calls, and messages in a professional manner
• Support clients with travel modifications, cancellations, and updates
• Maintain positive relationships through empathy, patience, and efficiency
• Deliver exceptional customer service while creating a stress-free experience for travelers

Travel Coordination & Organization

• Provide up-to-date information regarding destinations, travel documentation, and agency processes
• Maintain organized client records and communication
• Ensure accuracy and attention to detail with travel information and scheduling
• Gather post-trip feedback to help improve the client experience

Professional Growth & Team Collaboration

• Stay informed on travel trends, destinations, and industry tools
• Learn and adapt to new systems, technology, and agency resources
• Collaborate with team members in a supportive remote environment
• Be flexible with evening availability when needed to support clients

Remote Position

Flexible Schedule

Work From Anywhere