Customer Service & Traffic Director (Weekend Availability)

LAZ Parking; San Diego (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

LAZ Parking is seeking a part-time Customer Service Representative/Traffic Director at Westfield UTC in La Jolla, CA. The role greets customers, directs traffic when needed, and provides premier service with a friendly, professional demeanor.

Weekend availability is required and familiarity with the Westfield UTC location is a plus. Responsibilities include assisting customers, handling inquiries, maintaining safety, and supporting basic maintenance tasks within the garage.

Qualifications

• Strong customer service experience required.
• Familiarity with Westfield UTC preferred but not required.
• Parking industry experience preferred but not required.

Responsibilities

• Greet customers, respond promptly, resolve issues with care.
• Assist customers in lanes and direct traffic when needed.
• Maintain positive customer relations with a friendly, can-do attitude.
• Monitor facilities and assist customers throughout the garage.
• Perform light maintenance and housekeeping duties as required.
• Troubleshoot minor equipment when needed.
• Complete any additional duties as assigned.

Skills

Customer service

De-escalation

English proficiency

Independent decision-making

Education

High school diploma or GED

Job description

LAZ Parking is seeking a part-time Customer Service Representative/Traffic Director at Westfield UTC in La Jolla, CA. The role greets customers, directs traffic when needed, and provides premier service with a friendly, professional demeanor.

Weekend availability is required and familiarity with the Westfield UTC location is a plus. Responsibilities include assisting customers, handling inquiries, maintaining safety, and supporting basic maintenance tasks within the garage.