Customer Service & Teller Associate - Growth & Benefits

CorTrust Bank; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k with employer match

Employee Stock Ownership Plan

Insurance coverage options

Paid time off

Service awards

Community service opportunities

Employee Assistance Program

Job summary

CorTrust Bank is seeking a dedicated Customer Service Representative in Leola, SD to support customers and front-line operations. You will process teller transactions, handle administrative duties, and assist with account openings while delivering friendly, accurate service.

The role emphasizes integrity, regulatory awareness, and the ability to adapt to process changes in a community banking environment.

Qualifications

• Demonstrates strong customer service and telephone etiquette.
• Ability to identify client needs and refer to products/services when appropriate.
• Maintains accuracy and privacy in handling customer information.

Responsibilities

• Interact with customers and process teller transactions in a professional manner.
• Open new personal deposit accounts and explain bank products to customers.
• Maintain cash handling accuracy, balance drawers/ATMs, and complete CTRs.

Skills

Customer service

Communication

Problem solving

Job description

CorTrust Bank is seeking a dedicated Customer Service Representative in Leola, SD to support customers and front-line operations. You will process teller transactions, handle administrative duties, and assist with account openings while delivering friendly, accurate service.

The role emphasizes integrity, regulatory awareness, and the ability to adapt to process changes in a community banking environment.