Bank Customer Service & Teller Specialist

CorTrust Bank; Glencoe (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401k with employer match

Employee Stock Ownership Plan

Insurance coverage options

paid time off

service awards

community service opportunities

Employee Assistance Program

stable work environment

Job summary

CorTrust Bank in Glencoe seeks a Full-Time Customer Service Representative to support customers and front-line operations, including processing teller transactions and performing administrative duties.

The role emphasizes professional communication, assisting customers with needs, and maintaining regulatory compliance to ensure accurate, secure service in a community banking environment.

Responsibilities

• Customer Service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
• Teller Transactions & Cash Handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more.
• Administrative & Compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.

Job description

CorTrust Bank in Glencoe seeks a Full-Time Customer Service Representative to support customers and front-line operations, including processing teller transactions and performing administrative duties.

The role emphasizes professional communication, assisting customers with needs, and maintaining regulatory compliance to ensure accurate, secure service in a community banking environment.