Customer Service Team Member - Floor Sales/Cashier (Part-Time)

Nation's Best Holdings, LLC; Hotchkiss (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Customer Service Team Member at a leading hardware store in Hotchkiss, Colorado. This part-time role involves engaging with customers, assisting with their needs, and ensuring a positive shopping experience. Ideal candidates will possess strong customer service skills, flexibility, and a problem-solving mindset. Enjoy a hands-on work environment that values teamwork and community service.

Benefits

Teamwork

Support from Local Resources

Autonomy

Community Service Commitment

Qualifications

• Strong customer service skills and willingness to meet customer needs.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Engage with customers and assist them to create a positive shopping experience.
• Process checkouts accurately, adhering to cash handling procedures.
• Assist with inventory-related tasks and maintain accurate records.

Skills

Customer Service

Problem Solving

Team Player

Flexibility

Education

High School Diploma or Equivalent

Tools

Point-of-Sale (POS) Systems

Job description

Join to apply for the Customer Service Team Member - Floor Sales/Cashier (Part-Time) role at Nation's Best Holdings, LLC

6 days ago Be among the first 25 applicants

Join Our Team as a Customer Service - Floor Sales/Cashier Team Member in Hotchkiss, Colorado!

Gambles Hardware, part of Nation’s Best Holdings, is looking for dynamic individuals to join our Customer Service - Floor Sales/Cashier team in Hotchkiss, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about providing excellent service, we want you to be part of our team!

What You Will Do And How You Will Contribute

1. Engage with customers, greet, and assist them to create a positive shopping experience.
2. Help customers find the right products, provide recommendations, and offer solutions for their projects.
3. Stock and organize merchandise to maintain a clean, well-presented store.
4. Answer phone calls in a polite and timely manner, addressing customer inquiries.
5. Assist with inventory-related tasks, including performing cycle counts, verifying stock levels, and maintaining accurate records.
6. Upsell related items and promote the Do It Best reward program to build loyalty.
7. Follow company standards and procedures to ensure smooth store operations.
8. Process checkouts accurately, adhering to proper cash handling procedures.
9. Continuously expand knowledge of products across all departments to enhance service and identify selling opportunities.
10. Address and resolve customer issues with management support.
11. Maintain a clean, safe, and organized work environment.
12. Complete all assigned training to stay up-to-date with product knowledge and company policies.
13. Assist in other departments/functions as needed to provide great customer service.
14. Perform any other tasks as assigned by supervisors or management.

What You Will Bring To Our Team

1. High school diploma or equivalent preferred.
2. Proficiency in using computers and point-of-sale (POS) systems.
3. Previous retail or related industry experience is a plus.
4. Familiarity with cycle counting or inventory processes is beneficial.
5. Strong customer service skills and a willingness to go the extra mile to meet customer needs.
6. Ability to be a team player, help out wherever needed, and contribute to a positive work environment.
7. Problem-solving mindset with the ability to anticipate customer needs and provide effective solutions.
8. Ability to manage multiple tasks in a fast-paced environment, staying flexible and adaptable.
9. Physical ability to lift and carry items weighing 25-50 lbs, bend, twist, squat, and reach throughout your shift.
10. Availability to work a flexible schedule, including nights and weekends, as required by the business.

What’s It Like To Work for Nation’s Best?

• Teamwork: All of our positions are hands-on. We work together to ensure a positive customer experience every time, every day.
• Support: We have local resources and a Dallas Support Team to help you along the way and partner on projects.
• Autonomy: We empower entrepreneurial spirit in all our associates.
• Relationships: We believe the core of our business is the relationships we build.
• Continuous Improvement: We focus on sharing expertise and best practices across regions and stores.
• Efficiencies: We maximize efficiency through technology and consistent practices nationwide.
• Growth Mindset: We are committed to long-term growth for our associates and the company.
• Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
• Community Service: We are committed to serving and contributing to our communities.
• Safety: We strive for a safe and healthy work environment for all.