Customer Service Team Lead - Global Ops & Night US Shifts
International Paper
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Benefits offered by this job
Job summary
International Paper in Bangalore seeks a Team Lead for Customer Support Operations. You will lead a team with 4+ years in the field and oversee voice and chat interactions across regions.
This full-time permanent role is based in the Bangalore office with rotating shifts including US hours. Competitive benefits include commuter assistance and Provident Fund. Apply via contact provided.
Qualifications
- 4+ years in Customer Support Operations.
- Minimum 1 year of team‑lead experience.
- International experience with voice & chat.
Responsibilities
- Lead customer support operations team.
- Oversee voice and chat interactions internationally.
- Coordinate shift coverage including US timings.
Skills
Education
Job description
International Paper in Bangalore seeks a Team Lead for Customer Support Operations. You will lead a team with 4+ years in the field and oversee voice and chat interactions across regions.
This full-time permanent role is based in the Bangalore office with rotating shifts including US hours. Competitive benefits include commuter assistance and Provident Fund. Apply via contact provided.
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