Customer Service & Support Specialist | Flexible Schedule

Johnnydelray; Delray Beach (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Delray Beach is seeking a Customer Service Representative to enhance customer experiences within its State Farm Agent team. The role encompasses answering inquiries, aiding in policy changes, and processing claims, all while maintaining high attention to detail and communication skills. Ideal candidates will have previous customer service experience and a customer-focused mindset. This position offers competitive compensation, growth opportunities, and a positive community impact.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A local insurance agency in Delray Beach is seeking a Customer Service Representative to enhance customer experiences within its State Farm Agent team. The role encompasses answering inquiries, aiding in policy changes, and processing claims, all while maintaining high attention to detail and communication skills. Ideal candidates will have previous customer service experience and a customer-focused mindset. This position offers competitive compensation, growth opportunities, and a positive community impact.