Customer Service Supervisor: Training, Inventory & Growth

AVI Foodsystems; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid vacations and holidays

Job summary

AVI Foodsystems is seeking an energetic leader to supervise Customer Service Attendants. This role focuses on staff training, account oversight, and profitability guidance across multiple accounts in the Columbus area.

The supervisor will recruit, train, and develop team members, review inventory and waste, prepare reports, and travel to accounts using a company vehicle. A strong emphasis on safety and customer service is required.

Qualifications

• Experience training and developing team members.
• Ability to recruit and interview applicants.
• Experience managing inventories and waste.
• Ability to generate reports for management.
• Familiarity with verifying timecards.
• Willingness to travel to accounts using company vehicle.
• Adherence to safety procedures.

Responsibilities

• Assist in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Prepares Inventory Report Card evaluations reviews these with team members and takes necessary disciplinary action monthly.
• Completes monthly inventory action plans for team members.
• Generate reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.
• Leads and assists on projects assigned by the Operations Manager or Branch Manager.
• Lifts carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
• Walks bends crouches and climbs stairs.
• Operates and maintains company owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
• Performs other duties as specified by management.

Skills

Team leadership

Staff training

Inventory management

Reporting

Timecard management

Customer service

Safety awareness

Account visits

Project coordination

Communication

Job description

AVI Foodsystems is seeking an energetic leader to supervise Customer Service Attendants. This role focuses on staff training, account oversight, and profitability guidance across multiple accounts in the Columbus area.

The supervisor will recruit, train, and develop team members, review inventory and waste, prepare reports, and travel to accounts using a company vehicle. A strong emphasis on safety and customer service is required.