Customer Service Superstar — Fast-Paced Problem-Solver

SmartRecruiters, Inc.; Ammon (ID); On-site; USD 17,000 - 21,000; Full time

Job summary

Wow 1st (DBA) invites you to join our Domino's store as a Store Customer Service Rep, the friendly face and voice of our team, delivering fast, helpful service. You will handle inquiries, process orders, returns, and exchanges, and KB knowledge across offerings, while recording interactions in our CRM.

We value clear communication, poise under pressure, and teamwork. This role demands adaptability in a lively store environment, a high school diploma, and a willingness to learn and grow with our

Qualifications

• Excellent communication and writing clarity.
• Able to handle multiple tasks in a fast-paced setting.
• Willing to learn product details and assist across departments.

Responsibilities

• Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say 'How may I help you?'
• Transform grumpy customers into happy campers with complaint-resolution skills
• Master the art of order juggling – process, return, exchange, repeat!
• Document customer interactions in our CRM system
• Collaborate with other departments to solve customer issues
• Participate in team training sessions to improve skills

Skills

Communication skills

People skills

Problem-solving

Multitasking

Team player

Education

High school diploma or equivalent

Tools

CRM software

Job description

Wow 1st (DBA) invites you to join our Domino's store as a Store Customer Service Rep, the friendly face and voice of our team, delivering fast, helpful service. You will handle inquiries, process orders, returns, and exchanges, and KB knowledge across offerings, while recording interactions in our CRM.

We value clear communication, poise under pressure, and teamwork. This role demands adaptability in a lively store environment, a high school diploma, and a willingness to learn and grow with our