Customer Service Specialist - Problem Solver

General Air Service & Supply Co Inc; Commerce City (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Employee Stock Ownership Plan

Job summary

General Air Service & Supply Co Inc in Colorado seeks a Customer Service Agent to answer calls, input orders, and resolve issues. You’ll work with teams to ensure customers receive prompt, accurate service and build lasting relationships.

The role emphasizes problem solving, organization, and comfort with technology. You will handle quotes, coordinate with vendors, and follow up for post‑transaction satisfaction while maintaining a high volume of inquiries.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to input customer orders and use computer systems.
• Ability to lift up to 50 lbs.
• Knowledge of gas industry products preferred.
• Ability to work in a team and handle high call volume.

Responsibilities

• Prepare and submit customer quotes.
• Resolve conflicts and/or issues with customers.
• Research product requests with vendors and purchasing departments.
• Follow up with customers for post-transaction satisfaction.
• Handle a high volume of inbound/outbound calls and emails.
• Develop customer relationships and maintain organization.

Skills

Communication skills

Customer service

Multitasking

MS Office

Problem solving

Organization

Detail oriented

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

General Air Service & Supply Co Inc in Colorado seeks a Customer Service Agent to answer calls, input orders, and resolve issues. You’ll work with teams to ensure customers receive prompt, accurate service and build lasting relationships.

The role emphasizes problem solving, organization, and comfort with technology. You will handle quotes, coordinate with vendors, and follow up for post‑transaction satisfaction while maintaining a high volume of inquiries.