Customer Service Specialist – Loan Support (Full-Time)

LoanMax Title Loans; Los Angeles (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation & PTO

Paid On-the-Job Training

6 Paid Holidays

Job summary

North American Title Loans is hiring a Customer Service Representative to be the heart of our service team in supporting customers through the loan process with honesty and care.

As a CSR, you will answer inquiries, evaluate vehicles, and manage loan accounts, including daily communications such as payment reminders and courtesy calls. A strong work ethic and reliable, customer-focused mindset are essential for growth in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Must be able to work full time.
• Strong communication skills and a positive attitude.
• Detail-oriented and organized.
• Previous customer service experience preferred.

Responsibilities

• Assist customers through loan process, answering inquiries.
• Evaluate vehicles and manage loan accounts.
• Make daily communications including payment reminders and courtesy calls.

Skills

Strong communication

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

North American Title Loans is hiring a Customer Service Representative to be the heart of our service team in supporting customers through the loan process with honesty and care.

As a CSR, you will answer inquiries, evaluate vehicles, and manage loan accounts, including daily communications such as payment reminders and courtesy calls. A strong work ethic and reliable, customer-focused mindset are essential for growth in a fast-paced environment.