Customer Service Pro - Full-Time with Benefits

LoanMax Title Loans; Los Angeles (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation & Paid Time Off

Paid On-the-Job Training

6 Paid Holidays Per Year

Closed on Sundays

Job summary

North American Title Loans is seeking a Customer Service Representative to support customers through the loan process, including answering inquiries, evaluating vehicles, and managing loan accounts. The role involves daily communications such as payment reminders and courtesy calls.

The ideal candidate will have strong communication skills, a positive attitude, and basic computer/data entry proficiency. We offer a full-time schedule with paid holidays and comprehensive benefits, including

Qualifications

• General Requirements: Must be able to work full time; Strong communication skills and a positive attitude; Detail-oriented and organized.
• Education: High school diploma or equivalent required.
• Experience: Previous customer service experience preferred; Basic computer and data entry skills.
• Personal Traits: Honesty, motivation, and reliability; ready to grow in a fast-paced environment.

Responsibilities

• Support customers through every step of the loan process, from inquiries to evaluating vehicles and managing loan accounts.
• Perform daily communications such as payment reminders and courtesy calls.

Skills

Communication skills

Data entry

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

North American Title Loans is seeking a Customer Service Representative to support customers through the loan process, including answering inquiries, evaluating vehicles, and managing loan accounts. The role involves daily communications such as payment reminders and courtesy calls.

The ideal candidate will have strong communication skills, a positive attitude, and basic computer/data entry proficiency. We offer a full-time schedule with paid holidays and comprehensive benefits, including